Key Questions When Selecting a Property Management Partner
Choosing the right property manager is crucial for maximising the returns on your investment property. To help you make an informed decision, here are some essential questions to ask potential property management agencies.
1. What Unique Value Does Your Agency Provide?
Every agency has its own selling point. Compare the value each agency offers before considering fees. Our agency, for instance offers tailored and personalised service with a dedicated property manager who are also the directors.
2. Do You Offer Private Inspections?
Flexible inspection times cater to busy tenants, potentially attracting high-quality tenants with stable employment. Our agency offers private inspections and virtual inspections if timing proves difficult for an applicant to attend.
3. Who Will Be Managing My Property?
Ensure you know who will handle your property. At our agency, it's the business owners themselves – no separate Business Development Manager. What you see is what you get.
4. What Experience Will My Property Manager Have?
Ask about your property manager's experience and tenure at the agency. Our agency boasts stability with the business owners managing properties, backed by over a decade of industry experience.
5. How Frequently Do You Conduct Routine Inspections?
Routine inspections are critical for property upkeep. Our agency the first inspection 6-8 weeks after a tenant moves in, then every 4-6 months, providing detailed reports with photos and timely updates to landlords.
6. Check Online Reviews
Look beyond the ratings and focus on negative reviews to gauge a real estate agency's professional standards. Our agency maintains a perfect rating on various platforms, reflecting our commitment to quality service.
7. What Is Your Current Tenant Arrears?
A low arrears percentage indicates effective management. Our agency adheres to a strict arrears policy, maintaining an industry-leading rate below 1%.
8. How Do You Screen Prospective Tenants?
Thorough tenant screening is vital. Our agency, being both property managers and directors, ensures stringent checks, including social media screenings, to place the right tenants.
9. Do You Outsource Inspections or Property Management Tasks?
We handle all tasks in-house, ensuring accountability and the highest standards of service. No outsourcing – the responsibility remains with us.
10. Do I Get a Direct Mobile Number to My Property Manager?
Direct communication with business owners ensures accurate information and a personal touch. When you call us, you speak directly with the owner managing your property.
11. Do You Offer an Online Portal?
We leverage technology with an Online Portal for landlords and tenants, providing easy access to property-related information.
12. Can You Handle Bills Such as Rates and Water?
Our agency offers bill handling services as standard, included in our comprehensive property management package.
13. Do You Charge a Maintenance Fee?
We do not charge a maintenance fee, ensuring transparency and cost-effectiveness for property owners.
14. Do You Have a Dedicated Property Management Department?
Our agency specialises in property management, ensuring your investment property remains our top priority.
Conclusion:
Asking these questions will help you find a property management partner that aligns with your needs and ensures the optimal performance of your investment property.
If you have any further questions regarding investing please feel free to get in touch with Next Level. You can contact us either by calling 0402 866 885 or sending an email to info@nlproperty.com.au. We are here to assist you and are eager to provide any additional support you may need.
