Urgent Repairs
Urgent repairs often become a point of contention between tenants and property investors, as the definition can vary depending on one's perspective. However, legislation provides a clear framework for what constitutes an emergency repair and outlines the responsibilities of both parties involved. In this blog post, we will explore the definition of urgent repairs, the legislative guidelines, and how Next Level streamlines the process for tenants and landlords alike.
Defining Urgent Repairs:
Urgent repairs are broadly defined as those that significantly impact a tenant's standard of living or safety. These can include:
- burst water service
- malfunctioning property appliances
- a blocked or broken toilet
- serious roof leaks
- gas leaks
- dangerous electrical faults
- flooding, storm or fire damage
- failure of essential services like electricity or water supply, hot water, cooking, heating, or cooling.
Legislative Guidelines:
The residential tenancy agreement, under section 20, sets out the obligations of landlords regarding urgent repairs. The landlord agrees to pay the tenant, within 14 days after receiving written notice from the tenant, any reasonable cost (not exceeding $1000) that the tenant has incurred for making urgent repairs to the residential premises so long as:
20.1 the damage was not caused as a result of a breach of this agreement by the tenant, and
20.2 the tenant gives or makes a reasonable attempt to give the landlord notice of the damage, an
20.3 the tenants give the landlord a reasonable opportunity to make the repairs, and
20.4 the tenant makes a reasonable attempt to have any appropriate tradesperson named in the agreement (the lease) make the repairs
20.5 the repairs are carried out, where appropriate, by licensed or properly qualified persons, and
20.3 the tenant, as soon as possible give or tries to give the landlord written details of the repairs, including the cost and the receipts for anything the tenant pays for.
Urgent repairs are a crucial aspect of the landlord-tenant relationship, and having a clear understanding of the legislative guidelines is essential. Next Level believes that simplifying this process, offers a win-win solution for both tenants and landlords. With immediate assistance, efficient information collection, and cost savings, Next Level is committed to making urgent repairs a hassle-free experience for everyone involved.
If you have any further questions regarding your tenancy with Next Level, please feel free to get in touch. You can contact us either by calling 0402 866 885 or sending an email to info@nlproperty.com.au. We are here to assist you and are eager to provide any additional support you may need.
